Frequently Asked Questions
Studio Access Hours
Studio tours are by appointment only. Email me to schedule your visit - hello@nataliashevchenko.com
Or you can stop by when I have a class or Open Studio Event. Please find schedule here .
Do you take Commissions?
I am not taking any commissions at this moment. Subscribe to my email list or follow me on Instagram to be notified first.
How Do I Sign Up for a Class?
Please find schedule and sign up here .
What Are the Class Sizes?
Classes are generally between 5-10 people.
What's the Minimum Age for a Class?
The minimum age is 16 years old.
Class Materials and Supplies
All materials, tools, and aprons are provided for classes. Otherwise it will be stated in the description.
Make-Up Classes
Due to limited class sizes and instructor availability, no make-up classes are offered.
If it's an emergency, please reach out to us at hello@nataliashevchenko.com.
Paid make-up classes are tentatively available; feel free to reach out to me about it!
Mask and Vaccination Policy
Masks are optional but highly encouraged.
Cancellation Policy
For cancellation requests, please email hello@nataliashevchenko.com.
Refunds requested more than two weeks before the class are refundable (minus the processing fee of $20).
Refunds requested less than two weeks of the class are 50% refundable (minus the processing fee of $20).
No refunds will be issued on the day of or after the class.